Please be sure to get the updated version of the App on the App Store or GooglePlay.
After the update, log in by using the phone number associated to your account.
Please remember that you could not be able to access the app for the following reasons:
- Exceeding the 5000€ threshold in “prestazione occasionale”
- Expired residence permit
- You wanted to end your collaboration with Deliveroo
If your issue fits into one of the cases mentioned above, please check your email and you will find a communication from us.
If not, please contact us through the button below by choosing the category “Issues with the Deliveroo Rider App”.
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